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Suburb crying out for Centrelink, Medicare services


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Cr Newton points to the Medicare office in Joondalup as something she wants based within the City of Wanneroo. Picture: Marcus Whisson www.communitypix.com.au   Cr Newton points to the Medicare office in Joondalup as something she wants based within the City of Wanneroo. Picture: Marcus Whisson www.communitypix.com.au Buy this photo

WANNEROO residents will continue to look outside for basic services such as Centrelink and Medicare after a response from the Department of Human Services showed there were no plans to open offices in the area.

Under a recommendation put forward by City of Wanneroo councillor Dorothy Newton, co-located Medicare and Centrelink service branches would be introduced into the City.

“We nominated three areas we thought would be appropriate – Clarkson, Kingsway, Wanneroo – and all were knocked back,” Cr Newton said.

In the response sent to Cr Newton, department assistant secretary Peter Thomson told residents they could visit one of the neighbouring offices in Joondalup and Hillarys or claim Medicare rebates through their doctors or via telephone, a suggestion Cr Newton said was not always suitable.

“The DHS says that our residents can ring a 1300 number to access these services and although a lot of seniors are tech savvy they should be able to speak to someone face-to-face should they need to and not have to go elsewhere to do it,” Cr Newton said.

“What gets me is our growth rate is phenomenal from Girrawheen/Koondoola to Yanchep/Two Rocks and there is not one federal office in the area.”

Cr Newton said she could not understand why the City of Wanneroo continually missed out, blaming bureaucracy as the main issue.

“The City of Joondalup has three offices and I think it is warranted because of their population, but we are not even looking for two offices; it can be a one-stop shop,” she said.

“I think what they’ve done is look at a map and said they (residents) can go here and there.”

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What everyone else is thinking



typical government don't care about making life easy for below the poverty liners. Id like to see them live as paupers for 6 months then I bet we would have the services needed in these suburbs straight away when the six months is uo lol

Metal Mother


Thank you Cr. Newton for brining this to the Dept. of Human Resources attention. These services are all provided by the Federal Government who obviously have no idea where these growing areas are and have probably never been to Perth. Keep up the good work.

Abuhena Bhuiyan


please re fresh the option to butler, jindalee, yeanchep or wanneroo.



I think the problem is also that the bureaucats think everybody drives a car or lives right on a train station. They do not have any interest in the difficulties faced by people who only have buses to use.
Here in Ballajura the nearest centrelink office is Mirrabooka and it is a cut lunch and water bottle trip to get a bus to go there and back, the nearest Medicare office is Morley and the bus to there only goes once an hour.
I wish , I wish , these bureaucats and politicians had to do all their stuff by bus , they would change their tune then about where facilities were placed and the transport available as well.



It certainly does need a centrelink and Medicare - it's the largest growing area and people living in the borough have to go to Joondalup and queue for ever. You can't have a council which is growing so quickly without having the amenties - doesn't make sense. How can they call it a City?????

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